Whatever type of client you are, from Pay as you Go to a fully managed service client, we’ll make sure we communicate with you.
At the end of every reporting period we will send you a comprehensive service report, detailing how well we are performing.
The report highlights the areas of your IT service where problems have occurred. This is a useful tool for identifying areas where there is a training requirement or hardware that needs replacing or is not fit for purpose.
You’ll get your very own Service Delivery Manager, so you’ll always have a single point of contact, and he/she will work with you to make sure your business is completely free of IT headaches.