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Working for Amica

So you’re interested in working with us?

We’re always looking for new exciting, enthusiastic people to join our team so if you do not see any vacancies displayed below it doesn’t mean we’re not looking…so send in your CV to

We’re a friendly company with a unique spirit and live and work by our company mission statement.

“To become our clients’ favourite supplier”

We love providing people with the encouragement and support to do a great job for our fantastic clients.

There are currently some great opportunities for more amazing people to join our rapidly growing teams.

Call Handler

Amica Call Handler Ferndown 30/04/2018

Location Ferndown

Salary – Negotiable

This is a fantastic opportunity for someone with a keen interest in IT or a small amount of IT experience who is looking to build a career in this field.

Whilst starting off as a 1st Line role, this is a good opportunity for the right candidate to evolve into an all-round Technical Support Engineer down the line supporting customers remotely and visiting client sites as and when required with a view to resolving any technical issues.

The successful candidate will have strong customer service skills with a reasonable knowledge in IT. You will be working with an experienced and supportive IT team and will be supported with obtaining relevant qualifications along the way.

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2nd Line Support Engineer

Amica 2nd Line Support Engineer Ferndown 02/05/2018

Salary/Rate – £22,000 – £25,000
Location – Ferndown

A 2nd Line Support Engineer is required to join an energetic and dynamic team of skilled and talented engineers within a young expanding successful IT business.

The role of a 2nd Line Support Engineer consists of providing 1st / 2nd Line support to our varied customer base whilst taking full ownership of issues until a resolution has been reached. Operating mainly in a Microsoft environment, experience with Windows Server 2008 onwards and up to Windows Desktop 10 is essential. The role will also require some knowledge of Linux paired with an understanding of Networking.

The correct individual will have at least 1 year experience working within an IT support environment. You will have a driving licence as travelling to sites within the Bournemouth/Poole area will be a requirement on occasion,  If possible you will also hold an industry recognised certification such as a CompTIA A+ / N+, or an MCP.

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Build Engineer/Field Service Engineer

Amica Build Engineer/Field Service Engineer Ferndown 02/05/2018

Salary – Negotiable
Location – Ferndown

A fantastic opportunity has arisen for a field service engineer in an energetic up and coming IT company.


This is a brand new and exciting position where the right candidate will be owning the hardware maintenance, repair and new build service within the business.

In this role you will be working both on-site at customer locations local to the Bournemouth, and Poole area and within the office at Ferndown. You will get to put your technical, mechanical and electrical skills to use every day in new and challenging situations while you interact with a wide variety of people, machines and settings.

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