Amica’s watchdog monitoring tool uses SNMP and WMI to proactively monitor your servers and network devices. By being able to spot problems before they happen we are able to increase uptime and decrease support costs. We can even see if hard drive failure is imminent.
We set pre-defined thresholds such as drive disc space and processor activity. When these thresholds are breached we are able to plan ahead with preventative maintenance and repair of hardware before it’s too late.
Planned maintenance is much better than unplanned, for you and for us.
Our teams will remotely resolve overnight issues with your network so that when your staff arrive in the morning everything is functional… Phew!
“The sheer delight of now having such a stable IT system has had a positive impact across the business”
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